Because collagen is a naturally occurring body element, we are sure that you will not experience any problems in using our product. In the unlikely event you experience any adverse symptoms,, simply return the unused capsules to us in their original packaging with an explanation of the problem experienced and we will issue a full refund for the price of them item, excluding delivery cost.

If the product has been damaged during delivery, please inform us within 14 days of delivery and we will either send you a replacement by return of post or issue you with a full refund including any delivery costs.

We can, of course, only process returns and refunds for items purchased directly from skindeep.com. This does not affect your statutory rights.

If you need further information, please contact us on +44 1670 511066 (Monday till Friday 9-5) or e-mail us info@skindeepcollagen.co.uk